Customer Wallet Policy

The Mo Matcha Customer Wallet aims to facilitate future purchases and provide a convenient and secure shopping experience.

First: Covered products

  • The wallet policy does not apply to products in the Savings Offers section ↗︎ .
  • Any product listed in this section is excluded from the calculation of the wallet balance.

Second: Mechanism of use

  • Wallet balance can be used to purchase from the store, provided that the total value of purchases is 100 riyals or more .
  • Wallet balance cannot be exchanged for cash or transferred to another party.

Third: Validity period

  • The balance is valid for only 3 months from the date of purchase.
  • After the expiration of the period, the balance is automatically cancelled and cannot be recovered.

Fourth: General provisions

  • The store management reserves the right to modify or update the wallet policy at any time without prior notice.
  • By using the wallet, you agree to all the terms and conditions mentioned above.